Job description:
We are conducting Walkin Drive @ Ankura Corporate Office.
Date: 26-Aug-25
Timings: 10 AM – 4 PM
Interview Location: Gowra Fountainhead,5th floor,#506, Huda Techno enclave, HITECH City, Madhapur, Hyderabad, Telangana – 500081.
Contact HR – 8712693244
Role & responsibilities
- Handling many inbound and outbound calls to and from customers, data maintenance and MIS reports.
- Ensure that the waiting time for patients is less. To handle entire telephone and reception activities.
- Answer inbound phone calls in a professional and courteous manner and record accurate notes.
- Converse with patients with a positive, respectful and courteous tone demonstrating a high level of customer service.
- Assist patients by informing them of pre requisites for doctors visit.
- Enter and update correct patient data into the computer data base.
- Maintain and update all patient accounts to reflect current information in a timely manner. Maintain Call Center standards for Quality and Productivity.
- Observe professional ethics in maintaining confidential information acquired concerning the personal, financial, medical, or employment status of patients and their families.
- Comply with company policy and procedures and pertinent laws or regulations.
- Adhere to established workflow and documentation procedures.
- Other duties as assigned.
Preferred candidate profile
- Qualification: Any Graduate
- Work Experience: 1-3 yrs exp in Call Center
- Having knowledge on CRM software will be an added advantage
- Should speak English, Telugu and Hindi
- Must be flexible to work in Rotational shifts
- Work Location : Attapur / LB Nagar
.: Adminstration
Job Type: Full Time
Job Location: Attapur LB Nagar
Sorry! This job has expired.
