Privacy Policy - Ankura Hospitals
ONCE “PAY” – OPTION IS SELECTED, CUSTOMER WILL BE DIRECTED FOR PAYMENT THROUGH NET BANKING OR DEBIT / CREDIT CARD. CUSTOMER CAN CHOOSE THE DESIRED PAYMENT OPTION AND PROCEED.
ONCE THE PAYMENT IS SUCCESSFUL, CUSTOMER WILL GET A PAYMENT CONFIRMATION MESSAGE BE MEANS OF E-INVOICE ON REGISTERED EMAIL ADDRESS.
IN CASE THE PAYMENT IS NOT SUCCESSFUL DUE TO ANY REASON CUSTOMER WILL GET PAYMENT FAILURE MESSAGE ON THE WEB PAGE.
IN CASE NONE OF THE ABOVE TWO HAPPENS, AND THERE IS POSSIBILITY OF DELAY IN ANY RESPONSE FROM THE SYSTEM – REQUEST THE CUTOMER TO CONTACT ANKURA CALL CENTER 9053108108 AND PROVIDE THE DETAILS. ANKURA STAFF MEMBER SHALL SPEAK TO CUSTOMER AND PROVIDE DETAILS ON THE PAYMENT STATUS.
IN CASE YOU HAVE GIVEN ALL THE DEBIT / CREDIT CARD DETAILS OR NET BAKING AUTHORIZATION FOR PAYMENT, AND HAVE NOT GOT ANY RESPONSE, PLEASE CHECK WITH YOUR BANKERS OR CREDIT CARD COMPANY AND SEE IF YOUR ACCOUNT IS DEBITED. IF YOUR BANK ACCOUNT/CC IS DEBITED, PLEASE DONT MAKE ANY ATTEMPT TO PAY AGAIN.
IN ANY CASE, MAKE A NOTE OF REFERENCE/TRANSACTION DETAILS IN CASE OF NET BANKING OR CARD PAYMENT.
PRIVACY POLICY
THE DETAILS PROVIDED AT THE TIME OF USRE REGISTRATION AND ONLNE PAYMENT, ANKURA MAINTAINS THE DATA SECURELY AND WILL BE USED ONLY FOR CURRENT TRANSACTION. DATA SHALL NOT BE SHARED WITH ANY THIRD PARTY. DATA SHALL BE SHARED WITH REGULTORY OR CYBER CRIME DEPARTMENT ONLY AFTER RECEIPT OF PROPER COMMUNICATION,
CANCELLATION/REFUND POLICY
THERE IS NO CANCELLATION OPTION FOR THE END USERS AFTER PAYMENT IS MADE. FOR CANCELLATION OR REFUND, CUSTOMER IS REQUESTED TO CALL ANKURA CALL CENTER TEAM 9053108108 FOR SUPPORT.
REFUND WILL BE PROCESSED WITHIN 10-15 WORKING DAYS, RESPECTIVE PAYMENT GATEWAY WILL SEND BACK TO THE ISSUING BANK [USER’S CARD BANKER] IN BATCHES FOR PROCESSING, WHICH SHOULD APPROXIXMATELY TAKE 8-15 WORKING DAYS, DEPENDING ON ISSUING BANKS POLICIES.
IN CASE OF DUPLICATE INVOCE PAYMENT RECEIPT, CUSTOMER CAN DOWNLOAD THE COPY FRON THE ANKURA HOSPITAL WEBSITE : WWW.ANKURAHOSPITALS.COM. CUSTOMER MUST USE REGISTERED USER ID AND PASSWORD TO ACCESS THE INFORMATION.
IMPORTANT: BY SUBMITTING A PAYMENT THROUGH THE ONLINE-PAYMENTS SITE YOU ARE AGREEING TO THESE TERMS AND CONDITIONS INCLUDING ANY UPDATED CHANGES IN TERMS AND CONDITIONS FROM TIME TO TIME THROUGH OUR WEBSITE.-
DISCLAIMER
The articles, information and documents provided on this website are purely for information purpose and no legal commitment whatsoever are attached to the same in case of any inadvertent error that might have occurred due to unavoidable circumstances in spite of all the efforts put by the website management team.
Welcome to the Ankura Hospitals. We take privacy very seriously at Ankura Hospitals and are committed to maintaining the confidentiality and privacy of your personal details.
This policy (updated xx/xx/2023) describes the types of information we may collect from you when you visit our website, www.ankurahospials.com, and our practices for collecting, maintaining, protecting, and disclosing information.
Please read this policy carefully to understand our policies and practices regarding your information. If you disagree with our policies and practices, you may decline to provide information and choose not to use our website. This policy may change from time to time. Your continued use of this website after we make changes is deemed to be acceptable, so please check the policy periodically for updates.
Information We Collect
We primarily collect information you provide, information about the device you use to access our website, and general website usage details. The information you provide may include personal information that can be personally identified and individual information that does not identify you.
• The personal information you provide may include but is not limited to your name, postal address, email address, and telephone number. This information is used for the purposes you provided it. For example, if you sign up to avail of Ankura services, we will utilize this information to contact you.
As you navigate through and interact with our website, we may use automatic collection technologies to collect certain information about your device, browsing actions, and patterns. This may include location data, logs, internet connection, operating systems, and browser type. We use this information to improve our website and provide better service. The technologies we use for this automatic data collection may include:
• Cookies (or browser cookies). A cookie is a small file placed on your computer’s hard drive. You may refuse to accept browser cookies by activating the appropriate settings on your browser. However, if you select this setting, you may be unable to access certain parts of our website.
• Flash Cookies. Certain website features may use locally stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our website. Flash cookies are not managed by the same browser settings used for browser cookies.
Disclosures of Your Information
We may disclose aggregated information about our users and information that does not identify any individual without restriction. All other information gathered is used only by Ankura Hospitals. Information is only used to the extent necessary to perform our professional duties, like sharing promotional activities and sending reminders about availed medical services. We only share information collected on our website with outside organizations and third parties we are not appropriately contracted with if legally required. We may disclose your information to comply with any court order, law, or legal process, including to respond to any government or regulatory request.
Access
You may send us an email at info@ankurahospital.com to accommodate a request to change information. If we believe the change would violate any law or legal requirement or cause the information to be incorrect, action will not be performed.
Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Our server is in secured environment and access to the server is controlled. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot assure the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
Children Under the Age of 13
Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not provide any information about yourself to us. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at info@ankurahospital.com
Contact Information
To ask questions or comment about this privacy policy and our privacy practices, email info@ankurahospital.com or contact us at:
Ankura Medical & Research Center Pvt Ltd ( Ankura),
Hi-Tech city-JNTU Road,
KPHB VI Phase,
Hyderabad 500072.