JOB RESPONSIBILITIES

Liaison between patients, attenders, consultants and administration. Ensures thorough and timely resolution of patient issues, concerns, and complaints. To co-ordinate requirements of patients and the attendants during hospital visit.

Key Result Areas / Roles & Responsibilities

Primary : Patient experience, coordination.

Secondary : Patient feed back, Co ordination, waiting time monitoring.

Skills/Competencies

Functional Skills: Strong interpersonal skills & communication skills

Behavioural Skills: Team player, multitasking capabilities and organisational abilities.

Competencies: Ability to work under pressure & proactive

Qualifications

Minimum Qualifications – Graduation

Technical Qualifications – Basic knowledge of MS Office

Minimum 3 to 4 years of relevant exp.

Able to speak local language, English and Hindi

Patient Relation Executive – PRE (Pune)

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